Customer Service and Support:
We proudly stand behind our products and provide outstanding customer service in the process of raising the crop performance. We are the first company of Tanzania invested in the one stop agriculture solution centres in the strategic areas across the country in order to offer solutions closer the farmers. All of these centres are fully equipped with the state of art facilities.
Along with these we also provide following distinguish customer support services;
Warranty and Free Services:
Our brand of tractors and farm implements comes with one year warranty period or 1000 hrs from date of purchase. We also provide two free services. This unique warranty service provides a complete peace of mind to our customers.On the other side our professional team is available to discuss your project every business day.
Many a good machine was wasted and scraped due to lack of onsite technical support and the same brand spare parts by suppliers based in abroad. Realizing this fact, Agricom has started up service centres close to the farms in different regions of Tanzania where we are providing all genuine spare parts to keep fit your agro machinery and other farm implements at all times. Enjoy significant saving with quality spare parts from Agricom stores.
Mobile Service Van:
To keep your agriculture machinery 24/7 in running state, we provide all repairing and maintenance services. Agricom brings a unique service van experience near to farmers; regular service clinics held at a specified location where farmers can bring their agriculture equipment for diagnosis.
The Mobile service van fitted with all necessary service facilities designed to carry out planned service and major aggregate overhauls at the customer’s doorstep. Agricom Authorized mechanics ensure your equipment continues to run every day. At our service centre’s lab your asset carefully handled and repaired at your utmost level of satisfaction.
Training and Live Demonstration
We know we can have an impact on farmer’s lives so that they can enjoy all social services, we want to make sure it’s a positive one. We figured out the equation that right machinery, right crew and the things are happening fast. So Agricom provides training on how to use the agriculture equipment safely and economically.
We manage the practical training and live demonstration to educate our farmers about equipment, soil conservation/compassion, soil nutrition, crop protection and all significant agronomic practices to make real on the ground impact in their productivity. All in the effort of helping you improve farming practices to take your potential to a performance that pays.